Refund and Returns Policy

Refund Policy

At Fare Solutions Buzz, we strive to provide excellent customer service and ensure your travel experience is smooth and enjoyable. This Refund Policy outlines our guidelines regarding refunds for flight bookings and travel-related services.

Booking Refunds

Refund eligibility and conditions for flight bookings may vary depending on the airline’s policies, fare rules, and the type of ticket purchased. Generally:

• Refundable Bookings:Some bookings are fully refundable, and refunds are processed according to the fare rules and conditions set by the hotels & airline. Refund requests must be made directly through Fare Solutions Buzz, and processing times may vary.
• Non-Refundable Bookings:Many bookings are non-refundable or may have penalties for cancellation or changes. In such cases, refunds, if permitted by the hotels & airline, will be subject to cancellation fees or penalties.

 

Cancellation and Change Fees

• Cancellation Fees:If a cancellation is permitted, airlines may charge cancellation fees, which vary depending on the hotel or airline, route, and fare type.
• Change Fees:Changes to bookings may also incur fees, depending on the fare rules and conditions of the booking.

 

Refund Process

To request a refund or inquire about the status of a refund:

• Contact Fare Solutions Buzz directly via phone or email with your booking details.
• Our customer service team will assist you in processing your refund request and provide guidance based on the airline’s policies and procedures.
• Refunds, when approved by the airline, will be processed to the original form of payment used for the booking.

Exceptions

• Refunds for unused portions of booking are subject to the hotel or airline’s policies and may not always be available.
• Special circumstances, such as medical emergencies or flight disruptions, may warrant exceptions to our standard refund policy. Please contact us promptly if you encounter such situations.

 

Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact our customer service team at info@faresolutionsbuzz.com.